An alert automatically searches the latest update of a database and then sends the results to a user by e-mail or via RSS. There are three types of alerts:

  • A table of contents alert sends the table of contents from the most recent issue of a journal.
  • A citation alerts notifies a user whenever an article has been cited by a new article.
  • A search alert automatically sends the results of a saved search history.

Alert Creator

E-mail address of the person who set up the alert.

Alerts Limit

The total number of search alerts that your institution has purchased.

Alerts Limit

The total number of search alerts that your institution has purchased.

Alerts Used

The number of search alerts in active use. This number should be less than or equal to the alerts limit.

Alert Recipient

E-mail address of the recipient of the alert.

Alerts Remaining

The alerts limit minus the number of alerts used.

All Databases

All Databases refers to a search of data aggregated from all databases in your Web of Knowledge subscription. It is not the same as a multi-product report.

Average Length

Sum of all time spent in Web of Knowledge divided by the number of portal sessions for the time period. This includes time spent in products that can be accessed through Web of Knowledge, as well as portal activities such as updating preferences.

Average Use

Average (arithmetic mean) of the numbers in one column in a Usage Report table.


Abbreviation for Biological Abstracts®


Abbreviation for BIOSIS Citation Index


Abbreviation for BIOSIS Previews®

BkCI - Science

Abbreviation for Book Citation Index Science Edition

BkCI - Social Science

Abbreviation for Book Citation Index Social Sciences Edition


Abbreviation for CAB Abstracts®


Number of Capture clicks in the Internet Explorer and Mozilla plug-in for EndNote® Web.


Abbreviation for Current Contents Connect®


Abbreviation for Current Chemical Reactions ®

Citation Event

A citation event is an action that uses the citation data in Web of Science. A citation event is recorded when a user clicks one of the following buttons or links:

  • Search on the Cited Reference Selection page
  • Lookup on the Cited Reference Lookup page
  • Related Records on the Full Record page
  • Times Cited on the Full Record page
  • Cited References on the Full Record page
  • Citation Report on the Summary page

In Web of Science, certain citation events count twice, once as a citation event and once as a query. For example, a cited reference search in Web of Science counts as a citation event and as a query.

Citation Report

The Citation Report provides aggregate citation statistics for a set of search results in Web of Science.


Abbreviation for Conference Proceedings Citation Index. CPCI-S is the Science edition. CPCI-SSH is the Social Sciences and Humanities edition.


See User Credentials.

Current Web Contents

Current Web Contents is a database of Web sites that have been selected by editors at Thomson Scientific for their relevance to a Current Contents discipline and for the editorial quality of their content. CWC records are full records in the database of Web sites.

CWYW Format Bibliography

Number of Cite While You Write Plug-ins Format Bibliography clicks (EndNote Web).

CWYW Traveling Library

Number of Cite While You Write Plug-ins Export Traveling Library clicks (EndNote Web).


Date of usage.


Abbreviation for Data Citation Index, available in two editions::

  • Science (DCI-S) -- 1900-present
  • Social Sciences & Humanities (DCI-SSH) -- 1900-present


Abbreviation for Derwent Innovations IndexSM


eSearch submits a search performed in Current Contents Connect to the Web. The results of an eSearch are full text pages from Web sites.

Email Address

Email address of registered user.


Abbreviation for Essential Science IndicatorsSM


Number of Export clicks in the EndNote Web left navigation pane.

First Name

First name of registered user.


Abbreviation for Food Science and Technology Abstracts®

Full Record

A full record shows all of the available data for an indexed item in a database.


Abbreviation for Index Chemicus®.


Number of Import clicks in the EndNote Web left navigation pane.



Inter-Product Link

An inter-product link takes the user from one Web of Knowledge database to another. An inter-product link is recorded when a user clicks any of the following:

  • Go to [product] button
  • Citing Articles button
  • Cited References button
  • Related Records button
  • A cited reference link to a full record in another product

IP Address

A 32-bit number that identifies a computer that can send and receive messages over the Internet.


Abbreviation for Journal Citation Reports®

Last Name

Last name (family name) of registered user.


A link-in takes the user from a ResearchSoft product (EndNote, ProCite, or Reference Manager) to the full record in an Web of Knowledge database. A link-in also counts as a Record Viewed in the target database.


Number of logins (successful and unsuccessful) from the EndNote Web login page, Cite While You Write plug-in prompt in MS Word, Internet Explorer and Mozilla browser plug-in prompt, and EndNote Desktop using the Transfer References tool.

Maximum Actual Users

The highest number of users who are logged on at any point during a 24-hour period.

Note: you may find occasions when the number of maximum actual users exceeds the number of maximum contractual users. This anomaly can occur if, during a period of high use, a server goes into redirect and an overlap session is created on the second server.

Maximum Contractual Users

The maximum number of simultaneous logons permitted by the terms of a subscription. This number should be constant from day to day for the duration of a subscription agreement, unless the agreement is modified to increase or decrease the number of simultaneous logons.




Middle initial of registered user.

New Users

Number of users who registered for an EndNote Web account through, and users who registered in Web of Knowledge and saved references to EndNote Web or visited EndNote Web after registering in Web of Knowledge.

New References

Number of new references added using the Internet Explorer and Mozilla plug-ins Capture button and New Reference clicks in the EndNote Web left navigation pane.


A request that returns results from a database. A query is always recorded when a user clicks the Search button in a product. A query is also recorded when a set is created by an alert. Other queries are recorded by specific user actions in individual products.

A remote query is a query submitted to a database from a product outside Web of Knowledge. For example, a query submitted from EndNote to Web of Science is reported as remote query.

See also Web Services and Total Queries.

Note: Queries are renamed Searches in COUNTER reports.

Records Emailed

Number of records e-mailed when a user clicks the E-mail button.

Records Exported

Number of records exported to EndNote®, ProCite®, or Reference Manager® when the user clicks the Export to Reference Software button.

Records Ordered

Number of records for which full-text source documents are requested when a user clicks the Order Full Text button from the Marked Records page.

Records Printed

Number of records that are displayed when a user clicks the Format for Print button.

Records Saved

Number of records that are saved to a file when a user clicks the Save to File button.

Records Viewed

The number of full records displayed. Records in a summary list of results are not counted as records viewed.

A link-in from a ResearchSoft product to a Web of Science record counts as a record viewed in Web of Science.


RSS, which stands for Really Simple Syndication or Rich Site Summary, is an XML-based technology that enables users to collect and monitor updated content from different Web sites.

Remote Query

See Query.


Number of library searches using the EndNote Web site Quick Search tool and the Cite While You Write plug-in’s Find Citation tool. See also Query.


Number of successful logons (connections) to Web of Knowledge.


Number of successful logons (connections) to a product accessed through Web of Knowledge.

See also Web Services and Total Queries.

Note: Subsessions are renamed Sessions in COUNTER reports.

Time Range

A three-hour time period, based on a 24-hour clock following the Universal Time (UTC) standard.

TOCs Viewed

TOC stands for Table of Contents. TOCs Viewed is the number of tables of contents viewed in Current Contents Connect. In addition, a TOCs Viewed is recorded when a user clicks a Table of Contents link from another product. This link is available only if Current Contents Connect® is part of an Web of Knowledge subscription.

Token ID

An encrypted identifier supplied by Thomson Scientific that is used as an alternative to the IP Address to uniquely identify a computer connected to the Internet.

Top Capture Sites

URL list of top sites where Capture was used with the Internet Explorer and Mozilla plug-in (EndNote Web).

Total Items Requested

This is the sum of the numbers in the same row for these variables:

  • Records Viewed
  • Records Exported
  • Records Saved
  • Records Printed
  • Records Emailed
  • Records Ordered
  • TOCs Viewed
  • CWCs Viewed
  • eSearches Viewed

Total Pages Served

Number of pages served from the EndNote Web site.

Total Queries

Total queries include queries executed in a product database and Web Services queries.

Total Subsessions

Total subsessions include subsessions established in Web of Knowledge and Web Services subsessions.

Total Use

Sum of the numbers in one column in a Usage Report table.


A turnaway is recorded when a user is denied access because the maximum number of simultaneous logons has been reached.

Unique User Use

Sum of the number of unique users in one column in a Usage Report table.

User Credentials

Three types of user credentials are supported by Web of Knowledge Usage Reporting System:

  • IP Address
  • Token ID
  • Username and Password


Abbreviation for Web Citation Index

Web Services

Web-based information exchange systems based on XML and standard communications protocols. A Web services subsession is recorded when an outside Web application accesses an Web of Knowledge database via the supported web services interface provided by Web of Knowledge. A Web services query is recorded when request for data is submitted to a database in Web of Knowledge via a Web services client.

The preface WS- indicates a Web Services activity for the database.

Note: remote searching via ResearchSoft applications (EndNote, Reference Manager, and ProCite) are not included in the Web Services usage counts.


Abbreviation for Web of Knowledge


Abbreviation for Web of Science®


Abbreviation for Web Services.


Abbreviation for Zoological Record®

This help page last modified 08/31/2012