1. Support links: Help, Training, Technical Support, Customer Service, Professional Services, and Feedback

2. Question mark (?) icons linking to context sensitive help

3. Help link for the feature/function you are working with

4. On screen search examples

5. On screen help text

6. Link to the help system from every page in the application

7. Rollover (hover) help text

8. System Updates including release notes and maintenance schedule

2008-04-14