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Support

If you have questions about using our products or about your access to them, please visit our support page at http://ip-science.thomsonreuters.com/support/. This page has links to our support Knowledgebase.

Click the Open a Support Case tab if you have questions about our products, obtain usage reports, or to open a technical support ticket on a particular product database.

To request changes to records in our databases, go to http://science.thomsonreuters.com/techsupport/datachange/

Our hours of operation and phone numbers can be found at: http://ip-science.thomsonreuters.com/support/hours/

Questions about network connections and/or the use of your Web browser should be directed to your network administrator.

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Did You Know ...

The Scientific Customer Technical Support link opens a new browser window when you click the link.