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Table of Contents

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General Information

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Search Options

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Search Fields

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Chemistry Search Fields

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Citted Patent Search Fields

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Compound Search - Search Fields

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Search Aids

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Search Settings

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Search Rules

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Search Results

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Manage Records and Alerts

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What's New?

Read about our new features in the current product release.

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Support Web Sites

For technical support, go to our Welcome to the Global Customer Support Center page where where you can open a ticket for customer, product, and technical support.

For telephone numbers and hours of operation, go to our Contact Us page.

To request changes to a product's database, go to our Data Change & Missing Article/Journal Issue Request page.

Questions about network connections and/or the use of your Web browser should be directed to your network administrator.

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Downloading the Help File

You can save the entire Help file to the hard drive on your machine and open it at anytime. The file will contain all the Help topics created for the product that you are searching.

  1. Go to the Basic Search page of any product in your subscription.

  2. Click the Help link to open the Help file.

  3. From the File menu, select Save As.

  4. Save the Help file to a folder on you hard drive. The file will have an .mht extension.

  5. Double-click to open the Help file.